Returns Policy

Return & Refund Policy

Last Updated: February 2026

🚫 No Returns or Exchanges

All sales are final. We do not accept returns, exchanges, or cancellations once an order is placed.

Policy Overview

At POROSBUY, all purchases are considered final. By placing an order, you agree to this policy. We encourage customers to carefully review product details before purchasing.

Why We Follow This Policy
  • Maintain affordable product pricing
  • Ensure hygiene and product quality
  • Reduce operational costs
  • Provide fresh inventory to all customers
Before You Buy
📏
Check Size
🖼️
View Images
📄
Read Details
❓
Ask Questions
Exceptions (Damaged or Wrong Items)
📦 Damaged Products
  • Report within 24 hours of delivery
  • Provide photos/videos as proof
  • Keep original packaging
  • Eligible for replacement or store credit
🔄 Wrong Item Received
  • Report within 24 hours
  • Share order details and images
  • Do not use the item
  • We will resolve with replacement
Important: Issues must be reported within 24 hours of delivery with proper proof. Claims after this period will not be accepted.
Order Cancellation Policy

Orders cannot be cancelled once placed. Please review your order carefully before confirming.

Order Status Cancellation Refund
Order Placed Not Allowed No Refund
Order Shipped Not Allowed No Refund
Delivered Not Allowed No Refund
How to Report an Issue
1️⃣
Take Photos
2️⃣
Email Us
3️⃣
Wait Review
4️⃣
Resolution
Contact Us

Phone: +91 9528070571

Email: service@porosbuy.com

Address:
Office No : D-242 Sector 63,
Noida, Gautambuddha Nagar,
Uttar Pradesh, 201307

Working Hours: Mon–Sat, 10:00 AM – 7:00 PM